Operations Lead

Operations Lead – Join Our Dynamic Service Delivery Team
£32,000 per annum
Bristol
Hybrid
  
Step into a pivotal role as an Operations Lead, where you’ll enhance operational workflows, and engage directly with clients to deliver innovative solutions that make a real impact.  Your expertise in recruitment administration and process improvement will drive excellence across our accounts.

What you’ll be doing:

• Provide vital administrative support to multiple clients, ensuring accuracy, compliance, and timely delivery.
• Act as a key operational contact for escalations and complex queries, both internally and externally.
• Collaborate with the Implementation Team to integrate client requirements into seamless operational processes.
• Develop and maintain high-quality account documentation including guides, templates, and governance logs.
• Lead process improvement projects that deliver measurable value through automation, simplification, and migration initiatives.
• Own and update core documentation and manage change control processes with agility and precision.
• Support leadership activities such as resource planning, performance reviews, coaching, and recruitment.
• Prepare and present recruitment data for Quarterly Business Reviews, helping to identify trends and inform strategic decisions.
• Occasionally present to clients, showcasing your expertise and fostering strong relationships.

Perks to enjoy:

• Company pension scheme and flexible benefits including holiday buying/selling 
• Gym discounts, cycle to work scheme, and health cash plan
• Employee discounts and regular social events
• Opportunities for personal development and career progression
• Involvement in fundraising and community activities

What we’re looking for:

• Proven experience in administration with strong organisational skills to juggle multiple priorities.
• Leadership qualities including coaching and mentoring capabilities.
• Experience in project coordination, process mapping, and change management.
• Excellent communication skills with a client-focused approach.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

  
Why this role is for you:

If you’re seeking a role with clear progression opportunities and a positive, supportive work culture, this is the perfect fit.

About Sanderson Solutions

Established 40 years ago, we are a recruitment and consulting specialist with a partnership-driven approach that unites our four divisions. We pride ourselves on flexibility, creativity, and collaboration, delivering tailored resourcing solutions across sectors such as Financial Services, Technology, and Professional Services. Our commitment to diversity and inclusion ensures a welcoming environment for all backgrounds. Join a company where people are valued, supported, and empowered to grow.

Ready to take the next step?

Start your application now and become a key player in our Service Delivery Team!