Group Finance Operations Manager

Group Finance Operations Manager
Bristol
Hybrid Working (3 days in the office)

What Does the Group Finance Operations Manager Involve?

We’re looking for an experienced leader to head up our global Finance Operations function, ensuring the delivery of accurate, efficient and service-focused support to contractors, clients and colleagues across the Sanderson Group.
Reporting to the Head of Operations, you’ll lead teams across the UK, India, Serbia and APAC, driving operational excellence, service quality and process consistency. This is a key leadership role focused on building a high-performing global function that delivers outstanding stakeholder experiences while maintaining strong controls and governance.
  
What You’ll Be Doing

• Leading and developing a global Finance Operations team across multiple locations.
• Driving service excellence across contractor payments, client invoicing, credit control and operational support services.
• Creating consistent processes, controls and service standards across the function.
• Building capability through coaching, succession planning and development of Team Leaders and SMEs.
• Leading operational improvement initiatives focused on quality, efficiency and stakeholder experience.
• Acting as a senior escalation point for operational, client and stakeholder issues.
• Producing and analysing operational MI, KPIs and performance reporting.
• Supporting automation, system enhancements and continuous improvement programmes.
• Partnering with senior leaders to support organisational change, growth and transformation initiatives.

About You

We’re looking for a people-focused operational leader who combines strong finance operations expertise with a passion for service excellence and continuous improvement.

Essential experience:

• Significant experience in Finance Operations, Pay & Bill, Contractor Services or a contingent workforce environment.
• Strong knowledge of contractor payroll, invoicing, credit control and operational processes.
• Experience leading high-performing teams across multiple locations.
• Proven track record of driving service improvements and operational change.
• Strong stakeholder management and relationship-building skills.
• Experience using data, reporting and KPIs to improve performance.
• Advanced Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, reporting and data analysis.
• Ability to travel internationally on an occasional basis.

Desirable:

• Recruitment, MSP or RPO sector experience.
• Experience managing offshore or international teams.
• Knowledge of RSM InTime, Sage and CRM platforms.
• Shared services, transformation or operating model implementation experience.

Benefits We Offer

• Learning & Development – Ongoing training, mentoring and coaching to support your career growth.
• Recognition & Rewards – Group bonus scheme, service awards and colleague recognition programmes.
• Flexible Working – Hybrid working and flexible arrangements to help you balance work and life.
• Health & Financial Benefits – Pension, health and dental plans, cycle-to-work scheme and holiday buy/sell options.
• Family Support – Enhanced maternity and paternity leave.
• Social & CSR Activities – Opportunities to get involved in social events, fundraising and community initiatives.
• Wellbeing Support – Employee wellbeing and mental health support through Telus for you and your family.

About Us

For over 40 years, Sanderson has delivered recruitment, consulting, executive search and workforce solutions across sectors including Financial Services, Technology, Retail, Government, Defence and Professional Services. Our partnership-led approach helps clients attract and retain exceptional talent while fostering inclusive and diverse teams. Our success is built on collaboration, strong relationships and the expertise of our people.